• Reference21654_1598413680
  • LocationSingapore
  • SalaryNegotiable
  • Job TypeContract
  • Posted26 days ago
  • ConsultantJuzailah Khatmin
  • Social Media/Digital Advertising Platform
  • 1 Year Contract
  • $4000 - $5000 monthly

An opportunity with an internet and digital advertising platform as their APAC Support Specialist. In this 1-year contract role, we are seeking for a Tech Support guru with experience in internet, social media, digital advertising industry to join this global leader. If you enjoy working in a fast-paced, driven and robust environment - this could be for you!

RESPONSIBILITIES:

  • You will be providing technical support for business clients & partners who are currently subscribe to this web-based advertising and digital platform
  • Perform product troubleshooting and triage/escalation of bugs
  • Analyse issues and identify trends while provide team with insights
  • Collaborate with internal teams (i.e. product, engineering) to continuously improve products & services

REQUIREMENTS:

  • Bachelor's Degree with 3 - 5 years of experience in technical support function
  • Experience in digital advertising, internet, social media or similar industry is necessary to excel in this role
  • Excellent spoken & written communications in English with ability to work with partners/clients across various level
  • Strong time management skills with ability to work in a fast-paced, demanding and results-oriented environment
  • Great team player, able to perform under pressure yet maintaining cool while liaising with clients
  • Keen to commit for 1-year contract

Successful candidate will be offered 1-year contract with 15-days annual leave, 14-days medical leave and medical insurance coverage

Interested parties please click "Apply Now" or contact Juzailah Khatmin (EA Reg. No. R1110441) on +65 6429 3211 for more information.

Chandler Macleod is a brand of Peoplebank Singapore Pte Ltd EA Licence: 08C5248