• Reference248285
  • LocationSingapore
  • SalaryNegotiable
  • Job TypeContract
  • Posted28 days ago
  • ConsultantHannah Ariffin

12 months contract

Central Singapore

Our Client

Tech Giant, Social Media Platform

The Opportunity

  • Risk Investigations is responsible for overseeing day-to-day fraud management for platform's suite of payments products
  • Define performance metrics, build monitoring and alerting systems, analyze new fraud trends, scale operational workflows, and build and manage rules to detect and prevent abuse
  • Conduct manual reviews and proactive detection of fraud from escalations
  • Assist with day-to-day Risk Operational tasks and alerts
  • Perform ad-hoc fraud investigations and document the findings
  • Think creatively and develop tactical/strategic plans to address challenges
  • Self-driven and able to effectively prioritize projects/tasks
  • Work cross-functionally with other analytic and investigation teams across the company

Your Background

  • At least 6 months of customer service / ticketing handling experience
  • Able to handle repetitive tasks and adapt to frequent changes to role due to business requirements
  • Fluent in both English and Vietnamese

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.